Brendan’s initial career was in human resource management and development in high technology, education, healthcare and not-for-profit. His impressive qualifications include: B.Comm, PDip Industrial Relations, M.Sc. Human Resource Leadership, Fellowship of the Chartered Institute of Personnel and Development, and Practitioner Membership in the Mediators Institute of Ireland.
His passionate interest in mediation saw him achieve 1st place in the very first postgraduate Diploma in Mediation Studies in University College Dublin in 1999-2000. He was the first Registrar for the Workplace Mediation sector in the Mediators Institute of Ireland, putting in place a route for mediator assessment and qualification for the sector.
Brendan has mediated in numerous two-party and multi-party workplace situations and is one of the most experienced workplace mediators in Ireland and the UK. He has also developed and run many mediation courses, ranging from 6-day mediator accreditation courses to 1-day introductory courses.
In addition to his mediation work, Brendan is also a much-in-demand workplace investigator and is known for his respectful and careful interviewing style coupled with a clear and concise reporting approach. Other work includes independent review, advisory work, coaching and training design and delivery.
He is author of “Fixing the Fighting” (Oak Tree Press, 2005), an audio CD entitled “Active Listening” (2014), an eBook “The Essentials of Workplace Investigation” (Bookboon, 2015) and numerous articles.