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Small claims dispute resolution service from ASM Plus – A case involving a dispute between a budget airline and a disabled passenger

Small claims dispute resolution service from ASM Plus – A case involving a dispute between a budget airline and a disabled passenger

by Paul Sandford | May 9, 2020

Contact Us By Paul Sandford, director, ASM Plus Harry and Sally book a cheap return Stansted to Lorento flight with Last Resort Airways. For some years Sally has been very ill. She is barely able to walk and if she wishes to mobilise for anything more than a few...
Sports Investigation from ASM Plus – The need for truly independent investigation.

Sports Investigation from ASM Plus – The need for truly independent investigation.

by Paul Sandford | Mar 4, 2019

by Paul Sandford, ASM Plus’s Director and convenor of its Sports Team and Brendan Schutte, the convenor of ASM Plus’s Workplace and Employment Team Time was when you opened the sports pages of a newspaper you would find an abundance of material: results, match...
Medical Mediation from ASM Plus –  Apologising: does overuse devalue it?

Medical Mediation from ASM Plus – Apologising: does overuse devalue it?

by asmadr | Feb 10, 2019

A surgeon discusses the risks of an operation with a patient in a difficult fix. Although it’s possible there will be an excellent result there’s a big chance, perhaps 25%, that it will make matters worse.  The surgeon makes quite sure that the patient understands...
Human rights and ADR – A Consideration of the Concept of “No Right without a Remedy” and the implications for the UK Legal Profession.

Human rights and ADR – A Consideration of the Concept of “No Right without a Remedy” and the implications for the UK Legal Profession.

by Paul Sandford | Jan 28, 2019

As an undergraduate law student in the late 1970s, I rather enjoyed the lectures that I attended on the fundamentals of jurisprudence, the idea of law. At a time when the UK was barely getting to grips with the ins and outs of EU law and the European Convention on...
Civil Mediation from ASM Plus – How Mediation and Facilitated Meetings can assist in homelessness cases where there is vulnerability and save local authorities a great deal of money.

Civil Mediation from ASM Plus – How Mediation and Facilitated Meetings can assist in homelessness cases where there is vulnerability and save local authorities a great deal of money.

by Paul Sandford | Dec 11, 2018

In an article that I published in April 2017 (1) I focused on a caseinvolving a UK Local Authority Ombudsman (LGO) investigation into a complaint made by a homeless person about a substandard service provided by a London local authority. The complainant who was found...
Decision-Making – the Role of ADR (Alternative Dispute Resolution)

Decision-Making – the Role of ADR (Alternative Dispute Resolution)

by Paul Sandford | Nov 22, 2018

I recently read a newspaper article written by the journalist, Oliver Burkeman, about the complexities of decision-making (1). Mr Burkeman starts by asking why people find it so difficult to make important decisions. He essentially answers his own question by...
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Albert Square Mediation Limited

(Trading as ASM PLUS)

Registered Office:
4 Stone Street Court
Ipswich
IP7 6HY

Co Registration 09208914

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