Civil and Workplace Mediation – the Eye Opener

Civil and Workplace Mediation – the Eye Opener

Sometimes in mediation, when one party starts to see what they just couldn’t see before, the revelation shocks them. It’s not always as plain as the nose on your face. However, mediation is an effective process that opens people’s eyes. This is why...
Rationalism in the workplace?

Rationalism in the workplace?

When I was in my mid-twenties working in London, a new housemate moved into the room beneath me. That night he played electric guitar until midnight. I was going to work the next day but suffered in silence.  This continued for most nights after that.  I did talk to...
The Transformative Power of Mediation

The Transformative Power of Mediation

As mediators we all talk about the transformation of conflict.  The mediator has a distinct set of skills that help navigate the disputing parties through the conflict towards peace and reconciliation.  At times this connection and transformation is so powerful that...
The Thoughtful Mediator

The Thoughtful Mediator

In mediation we are well used to focusing on feelings and dealing with emotional energy, commonly expressed as anger, frustration, sorrow, irritation or hopelessness. Turning this energy to good use in resolution, through empathy, is a core and very effective skill....